The UK is calling on search and social media companies to “tame toxic algorithms” that recommend harmful content to children, or risk billions in fines. On Wednesday, the UK’s media regulator Ofcom outlined over 40 proposed requirements for tech giants under its Online Safety Act rules, including robust age-checks and content moderation that aims to better protect minors online in compliance with upcoming digital safety laws.
“Our proposed codes firmly place the responsibility for keeping children safer on tech firms,” said Ofcom chief executive Melanie Dawes. “They will need to tame aggressive algorithms that push harmful content to children in their personalized feeds and introduce age-checks so children get an experience that’s right for their age.”
Tech firms must act to protect children online.
Seriously harmful content has impacted children’s online experiences for too long – and it can have devastating consequences.
➡️ Swipe to find out about the proposed steps we expect firms to take.
— Ofcom (@Ofcom) May 8, 2024
Specifically, Ofcom wants to prevent children from encountering content related to things like eating disorders, self-harm, suicide, pornography, and any material judged violent, hateful, or abusive. Platforms also have to protect children from online bullying and promotions for dangerous online challenges, and allow them to leave negative feedback on content they don’t want to see so they can better curate their feeds.
Bottom line: platforms will soon have to block content deemed harmful in the UK even if it means “preventing children from accessing the entire site or app,” says Ofcom.
The Online Safety Act allows Ofcom to impose fines of up to £18 million (around $22.4 million) or 10 percent of a company’s global revenue — whichever figure is greater. That means large companies like Meta, Google, and TikTok risk paying substantial sums. Ofcom warns that companies who don’t comply can “expect to face enforcement action.”
Companies have until July 17th to respond to Ofcom’s proposals before the codes are presented to parliament. The regulator is set to release a final version in Spring 2025, after which platforms will have three months to comply.